Frequently asked questions
Are your products authentic?
Absolutely. Every item we offer is guaranteed 100% authentic.
Each piece undergoes a thorough, multi-stage authentication process carried out by our specialist team, ensuring it meets our strict standards before it is listed for sale. We work exclusively with trusted partners, verified suppliers, and reputable private collectors to maintain complete confidence in every product we sell.
How fast is delivery?
We aim to deliver all UK orders within 2–4 business days from the date of dispatch. Orders are carefully processed and shipped as quickly as possible to ensure a smooth and efficient delivery experience
Do you ship worldwide?
Yes, we offer international shipping to most countries worldwide. Delivery times typically range from 7–14 business days, depending on the destination and local postal services.
Do you sell brand new or pre-owned items?
All of our items are 100% brand new, unworn, and in pristine condition. While we operate within the luxury resale and sourcing space, we exclusively offer deadstock pieces—sourced from trusted boutiques, authorised suppliers, overstock channels, and private collectors
How can I get in touch with your team?
We’re always here to help with any questions regarding orders, products, shipping, or general enquiries.
For all customer service enquiries, please get in touch with us:
Email: info@stmnt.uk
We aim to respond to all enquiries within 1–2 business days and will always do our best to get back to you as promptly as possible.
Can I return or exchange an item if I change my mind?
Due to the curated nature of our luxury and resale inventory, all sales are final and we are unable to offer returns or exchanges for change of mind.
We strongly encourage customers to review all product descriptions, images, and details carefully prior to purchase. If you require any assistance with sizing, condition, or authenticity, our team is more than happy to help before you complete your order to ensure full confidence in your purchase.