Frequently asked questions
Are your products authentic?
Absolutely. Every item we sell is 100% authentic. Our team carefully inspects and verifies each piece using a multi-step authentication process. We only source from trusted partners, private sellers, and verified suppliers.
Where do you source your products from?
We source from a curated network of trusted collectors, resellers, and private owners worldwide. Each item undergoes rigorous authentication before being listed.
Are the items new or pre-owned?
All of our products are 100% brand new, never worn, and in pristine condition. While we operate in the luxury resale space, we exclusively source unworn items—often from overstock, private collectors, or trusted boutiques. Each piece is carefully inspected and verified for authenticity before being offered for sale.
What if I have questions about an item before purchasing?
We’re happy to help! You can contact us in-store or via Instagram. Our team is knowledgeable and ready to assist with all enquiries.
Can I return an item if I change my mind?
Due to the nature of our curated luxury and resale inventory, we do not accept returns or exchanges. We encourage customers to review all product details and photos carefully before purchasing.
If you have any questions about sizing, condition, or authenticity, feel free to contact us — we’re happy to help before you place your order.